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Customer Feedback

 We are dedicated to our customers complete satisfaction and we like to hear your thoughts. Here is a selection of the feedback we have received from thousands of satisfied customers.

"I'm really delighted with the desk and chair thanks and the guys did a great job negotiating the stairs building the desk on site for me. It's been a real pleasure doing business with you.", David, Sale.

 “Quality goods, fantastic before and after-sales service. Thank you.” John, Hereford.

 “Thanks, really nice desk only problem is the chair is almost too comfortable for work” Bob, Newcastle.

 “Fantastic, really sturdy product looks great. Great service.” Julie, Dorset.

 “Great Item, great price, and brilliant customer service. Thank you.” Katie, Cheshire.

 “Gorgeous furniture!” Carla, Watford

 “Excellent products, service & installation, we are delighted.” Rachel, London

 “Good Communications-Satisfied Customer-Would use again.” Mr Smith, West Sussex

 “Office furniture is worth every penny. Thank you!!!!” Stephen, Cheshire.

 “Desk received and your staff promptly constructed the same. Very pleased.” MG Legal Solutions, Preston.

“received today, assembled and put to use. great piece of gear, thanks.” Alan, Bedlington

 “Thanks for getting the desk delivered. I really appreciate it and am pleased with the desk.” Conrad, London

 “Received stand, easy to assemble, looks beautiful, excellent service. Thank you will highly recommend big av. “ Neil, Aberdeen

 “Just to communicate that the BDI TV Stand arrived today and I have no words enough to thank you once again for your kindness and the stellar service of your store. Everything has been perfect and I couldn't be more happy with the item.” Rosario, Gressan, Italy

 “It has been a pleasure dealing with you and your staff, I will not hesitate to recommend your firm to anyone in the future” Edwin, Bicester

 “We received the Gecko TV Cabinet on Monday. No damage found and the cabinet is now fully assembled. Well built and smart details. Thanks for your great personal service, we will certainly recommend you!” Anssi, Finland

 “Thanks for organising the replacement door for our TV cabinet. It arrived safely and has been fitted. Everything now looks great.” Aileen, Falkirk

 “Many thanks for the order which we received this afternoon. It is a very nice stand. Thank you again for the upgrade option and your very good service” Amin, London

 “Just to let you know that my cabinet has arrived and assembled and looks great. I am really pleased with it. Many thanks for your great service and sending it out on time as promised.” Wendy, Maesteg

 “I would just like to thank you for the excellent service provided by Big-AV. I ordered a TV stand on Wednesday afternoon and was amazed to receive it by lunchtime on Thursday with no delivery charge. When I unpacked the item I discovered that the glass shelf was broken. I contacted your office by phone on Thursday afternoon and you requested that I send a picture and email describing the damage. Today (Friday) at lunchtime I received the replacement shelf. I think this really is exceptional service. Thank you.” Rebecca, London

 “Many thanks for the delivery of the TV stand. We were very pleased with it as it fits perfectly into the little corner of our lounge. The condition was good and we put it together without a hitch. Thank you for the very good service” Pam, Shoreham-by-Sea

 “On-line purchase 12 noon Wed. 26/01, delivery 12 noon Thurs. 27/01. EXCELLENT service, many thanks.” Michael, Haverfordwest

 “I am so happy with this table. The item comes on 23.12. and looks absolutely great. I wish you and your company a wonderful year 2012. Your service is absolutely great. Thanks for all.” Burgit, Leipzig, Germany

 “I just want to say how pleased I am with the Elite Prestige ET26-32CW TV stand that I purchased from you. I ordered it last Wednesday and it arrived at my house at 9.30 this morning. It was very easy to assemble, with clear instructions, and it looks lovely in my lounge - a real asset.

Thank you for excellent service.” Jill, Emsworth

 “Received TV stand on Friday. Looks great, very pleased.” Malcolm, St Albans

 “Two days ago I ordered an Elite Prestige TV stand suitable for a 32" TV. It actually arrived am today. In view of the dreadful weather conditions that currently exist I am very impressed by the service, you have provided despite the enormous problems with transport. I am also totally delighted with the stand, it looks great and the quality is excellent.” Keith, West Sussex

 “Thanks for the prompt delivery, excellent service. Good product.” James, Wigan

 “I wish to thank you and your colleagues for an excellent service and all help given in a courteous and friendly manner. I will most certainly recommend your company.” Sandra, Johnstone

 “Just a quick note to say thanks for quick delivery and great price on the Stil Stuk 2052 CHBL. It looks fantastic and looks much more expensive than it was. I was worried it couldn't take my LG 37 inch telly, but it fits and supports it fine. Your price was the best too! I am well chuffed and will certainly recommend you to anyone wanting super TV stands at great prices. Well done, top marks and thanks very much.!!” Dave, Liverpool

 “Just a quick note to let you know how pleased i am with the price customer service & quick delivery ordered 1 day, price matched & delivered the next & when I called after ordering the service was fantastic great company, highly recommended” Fraser, Glasgow

 “A quick note to say a BIG THANK YOU for an incredibly swift order process and delivery of my two pairs of stands. I was really impressed and they are perfect. I hope that I need to come to you again for other items as it was truly excellent.” John, Warrington

 “THANK YOU VERY MUCH for a very quick and easy purchase from yourselves, and a BIG thank you for a Superfast delivery” Michael, Congleton

“Hi there. I just wanted to pass on a bit of positive feedback back to you.

I ordered a TV 'Stil Stand' over the telephone from you yesterday morning and I was really impressed to see how quickly you processed my order and then for it to arrive at my house early this morning. Im so glad it arrived before the Bank Holiday break! I'd also like to point out that the chap (sounded like a young lad) who took my order over the telephone was really helpful and customer friendly. I will certainly be recommending your site to friends and family who are in the market for a new TV stand!” Frank, Leeds

 “Congratulations to all. I bought a cantilever stand from you on Monday, asked about the delivery date, and was told probably Tuesday.I could hardly believe it. The next day lo and behold the stand arrived. The stand was cheaper than anywhere else and I will certainly recommend your firm to all and sundry.” John, Washington

 “Just to tell you the shipment arrived in good condition. Thanks for the excellent service (and value).” Julian, Madeira, Portugal

“Thanks very much, James, not very often do you get service like that nowadays. I will certainly recommend you to my friends and family.” Tony, Herts

 “Received my stand today, and I must say we're delighted with it. Special thanks to Liam for his service, great stand, great price, great service, we will be passing your company info on to family and friends, Thanks” Doug, Bristol

 “I'm just e-mailing to say thank you for the excellent prompt service in delivering the TV stand which we purchased from you. It arrived on Friday and we are very pleased with it. Many thanks again” Bethan, Sheffield

 “Just like to tell you how pleased I was with the TV stand that you sold me, the prompt delivery the hotline person's manner and the price were all excellent.” Nick, Lichfield

 “Thanks for your patience and customer service in sorting the few problems i have encountered, a big thank you to you” Andrew, Reading

 “Arrived Tuesday 3rd Feb thank you very much for such a quick delivery cheers” Geoff, Gainsborough

 “I rang your company on Monday and ordered a TV stand. As it was much cheaper than the other ones I'd looked at I was rather dubious! It arrived on Wednesday morning, and I put it together very easily. Looks superb. I would like to thank you for your excellent service and will definitely be recommending your company to others.” Karen, Leicester

 “Ordered this item very late on Monday received it Wednesday morning, delighted with both the product and the service, will recommend you to all my friends and family, well done” Ian, Airdrie