Order Office Furniture.co.uk operates a zero-tolerance policy towards abusive, threatening, or offensive behaviour in any form. 

We’re here to help and always aim to provide the best service possible. In return, we kindly ask that all communication with our team—whether in person, by phone, email, or live chat—is conducted respectfully. We do not tolerate abusive or offensive behaviour in any form.

If respectful communication is not forthcoming, we reserve the right to withdraw service and, where necessary, cancel outstanding orders. Where behaviour is considered threatening or unlawful, we may also report the matter to the relevant authorities. Treating each other with courtesy ensures we can resolve queries quickly and effectively.